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Disability Assistance

Disability Assitance is available at Nice Airport in both Terminal buildings.  It’s designed to help passengers with reduced mobility traverse the airport and ensure they arrive at their flight on time. You should first of all, inform your airline if you require such assistance as they can make arrangements for you, and this should be done at least 48 hours before your flight departure.  You cannot phone the airport and booked special assistance ahead of time, however, you can request it on arrival.

Ask for Disabled Assistance when you are departing from Nice Airport

On arriving at the airport for a flight departure there are blue telephone points in the car parks, outside the terminal buildings, at the bus station, and in the secure garages.  Make your way to one of these Assistance Service call kiosks and press the intercom.  You will be answered by a member of staff, who should speak English, and they will arrange for someone to meet you at your current location to commence assistance.  The systems are also equipped with guidance systems for visually impaired travellers, which can be activated using the same remote control unit as the audible pedestrian crossings in the city, or with the magnetic loop system for those with hearing impairment.

Alternatively to using the call kiosks you can make your way to the Information desk in either terminal where an assistant will make your arrangements.  You may also check-in at your airline’s information desk where they will also be able to make assistance arrangements for you.  In all cases, it is best to arrive at least 2 hours prior to your flight to ensure you enjoy priority help.

Ask for Disabled Assistance when you are arriving at Nice Airport

If your flight arrives at Nice airport and you want assistance you are bets to arrange this with your airline ahead of time so they can have someone waiting for you on arrival.  However, you can use the call kiosks in the airport to ask for assistance, or ask at an Information desk.

Assistance Equipment at Nice Airport

Throughout Nice Airport there is equipment to enable travellers with disabilities to traverse the airport as easily as possible.

  1. Low Counters – with magnetic loop systems are available at most information points, passport control, and airline desks.
  2. Allocated Seating – for disabled travellers and parents with children is indicated in all Waiting areas close to departure points.  There are also seating points with space for a wheelchair adjacent for those travelling with wheelchair users to wait together seated.
  3. Elevators – are available at convenient places when switching floors within terminal buildings.  They are large enough to accommodate a wheelchair.
  4. Porters – can be booked in advanced by your airline or allocated on your arrival if you require someone to ferry you around the terminal by power buggy, or to carry your luggage.
  5. Power Buggies – are similar to golf buggies driven by a member of airport staff who will drive you around the terminal buildings to avoid walking for prolonged distances.
  6. Shuttles – running between the two terminal buildings and to some aeroplanes are equipped with ramps for wheelchair users

Transport to and from Nice Airport

If you require transport to or from Nice Airport by a vehicle which will carry a wheelchair user there are two operators  who specialise in this:

Age D’Or Services: +33 810 053 400

Ulysse: +33 820 825 800

Unfortunately at time of writing neither of these have websites in English, however, if you call the numbers above you should be able to make a booking with an English speaking adviser.  These services can be expensive so it may work out cheaper to book a hired minibus/minivan for teh duration of your stay.  Input your dates in the car hire search to the right and it will bring up all vehicles including minivans.

Contact Nice Airport

If you have any further questions you can contact the Nice Airport Call Centre on +33 820 423 333 between 7am – 11pm local time (6am – 10pm GMT).  But please note you should book special assistance via your airline as the Airport are unlikely to do this for you.

Contact your Airline

Further information on Assistance and booking of assistance for each airline can be found below:

Air France – France: + 33 820 820 820,   UK: 020 7660 0337

Bmi – France: +33 1 41 91 87 04,   UK: 0330 333 7998

British Airways – +France: +33 4 825 825 400,  UK: 0344 493 0787, option 3,  UK Minicom: 0845 700 7706

RyanAir – France: +33 4 892 232 375,  UK: 0330 1007 838

Easy Jet – France: +33 825 082 508,  UK: 0330 365 5000

 

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